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Retail Providers

Find all forms, resources, schedules and procedures related to serving Lubbock below. This page will serve as the primary information resource, and will be updated regularly as we progress through our work to prepare for launch.

Key LP&L Facts

  • Established in 1916
  • 257,013 population
  • Serves a Division 1 University - Texas Tech University 
  • System includes over 110,000 meters, 4,936 miles of power lines and 41 substations

Customer Class Breakdown

Customer Class

Total Meters (Approx.)

Residential Customers 70,912
Multi-Family Housing 22,922
Commercial 11,166
Unknown 735
Municipal 707
Church 460
School 302
University 253
Hospital, Urgent Care, Nursing Home, etc.  152
Total Meters 108,000

LP&L Holidays

Please note Lubbock Power & Light is closed in observance of the following holidays: 

2024 Holidays

Calendar Date

Observed Date(s)

New Year's Day Monday, Jan 1 Monday, Jan 1
Martin Luther King Jr. Day  Monday, Jan 15 Monday, Jan 15
Good Friday Friday, March 29 Friday, March 29
Memorial Day  Monday, May 27 Monday, May 27
Independence Day  Thursday, July 4 Thursday, July 4
Labor Day  Monday, Sept 2 Monday, Sept 2
Thanksgiving  Thursday, Nov 28  Thursday, Nov 28-Friday, Nov 29 
Christmas Eve Tuesday, Dec 24 Tuesday, Dec 24
Christmas  Wednesday, Dec 25 Wednesday, Dec 25

Priority Move-Ins

An 814_16 transaction includes a priority code it will be handled in the following manner:

Priority Code 1

Standard Move In

Priority Code 2

Priority Move In

Priority Code 3 or 4

Handled as Code 1

No Priority Code

Handled as Code 1


Retail electric providers can contact LP&L Market Operations at marketops@mail.ci.lubbock.tx.us.

*Updated April 3, 2024