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The Retail Electric Provider (REP) page is the central point of contact and communication for potential REPs looking to do business in Lubbock once we go-live with retail competition in Lubbock.

We will frequently update this page with relevant information on schedule and procedures going forward.

If you are a REP with questions not reflected on this page, you may contact LP&L by sending an email to marketops@mail.ci.lubbock.tx.us.

Key Events

*Tentative timeline subject to change pending timely regulatory approvals and business process changes.

  • Summer 2023 – Customer gets ESI ID and Billing Cycle. Customer selects Retail Electric Provider.
  • End of September 2023 – If the customer hasn’t selected a REP at this point, one will be selected for them.
  • Starting October 1-31 as the billing cycle comes up through the month – Customer will receive a final electric bill from LP&L and REP service will start. Customers do not need to do or change anything once they select their REP. 

*Last updated: June 15, 2022