Retail Providers
Find all forms, resources, schedules and procedures related to serving Lubbock below. This page will serve as the primary information resource, and will be updated regularly as we progress through our work to prepare for launch.
Resources
- Peddler's Permit:
- Download Customer Usage History Release
- View Distribution System Rate Structure
- View 2024 Meter Reading & Billing Calendar
- View Terms and Conditions of Access by a Competitive Retailer to the Delivery System of Certain MOUs and Electric Cooperatives (Pro Forma Tariff)
- View Delivery Service Tariff
- View 2024-25 Delivery Tariff
- View Customer Protection Rules
Key LP&L Facts
- Established in 1916
- 257,013 population
- Serves a Division 1 University - Texas Tech University
- System includes over 108,000 meters, 4,936 miles of power lines and 41 substations
Customer Class Breakdown
Customer Class |
Total Meters (Approx.) |
---|---|
Residential Customers | 70,912 |
Multi-Family Housing | 22,922 |
Commercial | 11,166 |
Unknown | 735 |
Municipal | 707 |
Church | 460 |
School | 302 |
University | 253 |
Hospital, Urgent Care, Nursing Home, etc. | 152 |
Total Meters | 108,000 |
LP&L Holidays
Please note Lubbock Power & Light is closed in observance of the following holidays:
2024 Holidays |
Calendar Date |
Observed Date(s) |
---|---|---|
New Year's Day | Monday, Jan 1 | Monday, Jan 1 |
Martin Luther King Jr. Day | Monday, Jan 15 | Monday, Jan 15 |
Good Friday | Friday, March 29 | Friday, March 29 |
Memorial Day | Monday, May 27 | Monday, May 27 |
Independence Day | Thursday, July 4 | Thursday, July 4 |
Labor Day | Monday, Sept 2 | Monday, Sept 2 |
Thanksgiving | Thursday, Nov 28 | Thursday, Nov 28-Friday, Nov 29 |
Christmas Eve | Tuesday, Dec 24 | Tuesday, Dec 24 |
Christmas | Wednesday, Dec 25 | Wednesday, Dec 25 |
Priority Move-Ins
An 814_16 transaction includes a priority code it will be handled in the following manner:
Priority Code 1 | Standard Move In |
Priority Code 2 | Priority Move In |
Priority Code 3 or 4 | Handled as Code 1 |
No Priority Code | Handled as Code 1 |
Questions?
Retail electric providers can contact LP&L Market Operations at marketops@mail.ci.lubbock.tx.us.
*Updated April 3, 2024