Customers do not need to do or change anything at this time.

LP&L is working with ERCOT on the Move to Retail Competition plan. We expect to move to competition in the fall of 2023.

We will share information and updates on the LP&L Retail Providers page so you know what to expect and when you need to take action.

City of Lubbock Utilities will continue to provide consolidated billing and customer service for all City utilities (water, stormwater, wastewater and solid waste). Customers will receive a separate electric bill from the retail provider of their choice.

Lubbock Power & Light has participated in multiple community events and provided frequent updates in monthly board meetings, with the news media and on our social channels in the last few years. LP&L will plan to host future public open houses to share more about retail electric competition and what it means for customers.

In a competitive retail electric market, Lubbock Power & Light will no longer buy and sell electricity to customers.

LP&L will continue to manage the transmission and distribution of electricity - the poles, wires, lines and advanced meters that deliver electricity to customers' homes and businesses.