LP&L makes every effort to provide electric service on the same day it is requested. However, there are exceptions to same-day service due to equipment requirements, accessibility to the property or various other reasons.
LP&L’s service rates vary for commercial customer based on demand load. For complete details on our rate structure, view our Electric Rate/Tariff Schedule by clicking here.
All payments are posted immediately upon receipt. Night drop payments received at City of Lubbock Utilities Customer Service Center after 4 p.m. are posted the following business day.
City of Lubbock Utilities is not able to change the date your meter is read due to the geographical nature of this process. The bill due date and late charge date are dependent on the billing date, and as a result of that process, cannot be changed.