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Frequently Asked Questions

Residential FAQs

How long does it take to get services turned on?
Is there a deposit required to start electric service?
What is LP&L's cost per kilowatt hour for a residential customer?
Where are the authorized payment centers?
How long does it take for payments to post?
What are the delinquency fees assessed on past due accounts?
Can I change my billing date? Due date? Late charge date?

Commercial FAQs

How long does it take to get services turned on?
Is there a deposit required to start electric service?
What is LP&L's cost per kilowatt hour for a commercial customer?
Where are the authorized payment centers?
How long does it take to post payments?
What are the delinquency fees assessed on past due accounts?
Can I change my billing date? Due date? Late charge date?