Lubbock Power & Light

Manage My Account

Manage My Account

This section has been created to help you manage your account faster and easier. Learn about our Online Payment Option, Payment Assistance and much more.

Online Payment

At LP&L, we offer our residential customers the option to pay their bill online. Click here to enter our newly redesigned Customer Area and understand your usage to better manage your home.

Payment Options

LP&L offers our customers several convenient ways to pay your bill. Please note payments received during business hours are posted immediately once a confirmation number has been generated. Payments received after business hours will be processed the following business day. To learn more about our residential payment options, please click here.

Payment Assistance

Having trouble paying your utility bill this month? Have your services been disconnected for non-payment? Need assistance with payment? We can help you.

Please click here to learn more.


Looking for a form? Our Forms section allows our residential customers to search and download the forms they need. Please click here to see all the forms available to you.