Lubbock Power & Light

FAQs

How do I sign up for residential service?

New customers can fill out our Residential Move-In form or call (806) 775-2509 to set up service.

How long does it take to get services turned on?

Is there a deposit required to start electric service?

What is LP&L's cost per kilowatt hour for a residential customer?

Where are the authorized payment centers?

Can I pay with a debit or credit card?

How long does it take for payments to post?

What are the delinquency fees assessed on past due accounts?

Does LP&L charge a fee for checks returned for insufficient funds?

Can you change my billing date? Due date? Late charge date?