Lubbock Power & Light

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Frequently Asked Questions

What are LP&L’s plans for advanced meters?

This fall, LP&L will begin a multi-year, multi-phase process to implement advanced metering in Lubbock to replace the current electric meters, which are aging and need to be upgraded. This technology investment will improve billing accuracy and customer service, empower customers, improve outage management and enhance reliability.

Lubbock is joining the ranks of other growing Texas cities that have implemented advanced meters including Dallas, Houston, San Antonio, Austin, San Marcos, Bryan, Georgetown, Kerrville, Seguin and Fredericksburg. Advanced metering technology is also used by members of our neighboring electric provider, South Plains Electric Cooperative.

Learn more about the benefits of advanced meters >

Why are we getting new meters?

How does the new technology work?

How can I access the data on my electricity use?

What type of alerts can I set up?

Does the installation of advanced meters mean I will get charged for more electric use than I do today?

Will the new meters help with incorrect meter reading?

Is LP&L installing the new meters to implement time-of-use pricing?