Advanced Meter Opt Out
Advanced meters contain communication modules designed to upgrade and enhance customer service and customer experience.
Similar to the Public Utility Commission of Texas (PUCT) Non-Standard Metering Service Rule (Rule §25.133), LP&L will allow customers to choose a non-standard meter as an alternative to the standard advanced meter.
Customers who choose non-standard meters are required to pay the installation cost of the non-standard meter and incremental costs to provide the non-standard service, which include costs to manually read meters and perform other services through non-standard processes that would otherwise not be required.
To opt out of receiving an advanced meter, please click here to fill out and submit the form online or click here for a PDF version of the form you can download, fill out, print and sign. Modifications to the form will not be accepted.
If using the mail-in option, please send your completed, signed application to:
City of Lubbock Utilities Customer Service
Lubbock, Texas 79401