Lubbock Power & Light

Establish Service

New to LP&L? Moving within LP&L service territory? Lubbock Power & Light works hard to provide exceptional service for our customers. This section helps our customers learn how to establish new service. LP&L makes every effort to provide service on the same day it is requested. However, there are exceptions to same-day service due to equipment requirements, accessibility to the property or various other reasons. Please visit our sections below to learn more about requirements, our process, benefits and available services.

Help Me Move

LP&L makes moving easy. When requesting new service, transferring existing service or discontinuing service, please provide us with as much advance notification as possible. This will help us to better meet your expectations by scheduling our resources most efficiently. To learn more, please click here.

Frequently Asked Questions

In this section you can find the answers to some of your questions. If your question is not listed in the FAQs, please give us a call or send us an email.

Customer Benefits

Our customers have the right to affordable rates and we work hard to provide exceptional customer service. To read about all the benefits of becoming an LP&L customer, please click here.